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πŸ”’

Privacy Policy

πŸ“… Last Updated: July 24, 2026

1 Information We Collect

When you use SalePoint, we collect various types of information to provide and improve our services:

πŸ‘€ Personal Information Name, email address, phone number, date of birth, and billing details provided during registration or checkout.
πŸ“Š Usage Data Pages visited, features used, session duration, click patterns, and interaction history.
πŸ“± Device Information IP address, browser type, operating system, device model, screen resolution, and unique device identifiers.
πŸ’³ Transaction Data Purchase history, payment methods, invoice records, order details, and refund history.

πŸ“Œ We respect your privacy. All data is collected with your explicit consent and used only to improve your experience. We never collect sensitive information without your knowledge.

2 How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To provide, maintain, and improve our platform and services.
  • Transaction Processing: To process payments, send order confirmations, and manage invoices.
  • Communication: To send updates, promotional offers, newsletters, and support responses.
  • Analytics: To analyze usage patterns, monitor performance, and enhance user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and prevent fraud.
  • Personalization: To customize content, recommendations, and user interface based on your preferences.
  • Security: To detect, prevent, and address technical issues and security threats.

3 Data Security

We take data security seriously and implement industry-standard measures to protect your information:

  • πŸ” Encryption: All sensitive data is encrypted using SSL/TLS technology during transmission and at rest using AES-256 encryption.
  • πŸ›‘οΈ Access Control: Only authorized personnel with strict need-to-know have access to your personal data.
  • πŸ” Regular Audits: We conduct periodic security audits, vulnerability assessments, and penetration testing.
  • πŸ–₯️ Secure Infrastructure: Data is stored on secure servers with firewalls, intrusion detection, and DDoS protection.
  • πŸ“‹ Compliance: We adhere to industry standards including GDPR, CCPA, and ISO 27001 best practices.
  • πŸ”‘ Two-Factor Authentication: Enhanced security for administrative access and sensitive operations.

πŸ›‘οΈ We are committed to protecting your data. If you suspect any security breach, please contact us immediately at vyaapakinfo@gmail.com.

4 Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share data in the following circumstances:

  • 🀝 Service Providers: With trusted partners who assist in payment processing, cloud hosting, email delivery, and analytics.
  • βš–οΈ Legal Compliance: If required by law, court order, or to protect the rights and safety of our users.
  • 🏒 Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets.
  • πŸ“Š Aggregated Data: We may share anonymized, aggregated data for research, marketing, or analytics purposes.

All third-party service providers are bound by strict confidentiality agreements and comply with applicable data protection laws.

5 Your Rights

You have the following rights regarding your personal data under applicable data protection laws:

  • πŸ‘οΈ Right to Access: Request a copy of the personal data we hold about you.
  • ✏️ Right to Correction: Request correction of inaccurate, incomplete, or outdated data.
  • πŸ—‘οΈ Right to Deletion: Request deletion of your personal data (subject to legal obligations).
  • 🚫 Right to Opt-Out: Unsubscribe from marketing communications at any time.
  • πŸ“¦ Right to Portability: Request a copy of your data in a portable, machine-readable format.
  • ⏸️ Right to Restrict: Request restriction of processing your data in certain circumstances.
  • πŸ“œ Right to Object: Object to processing your data for direct marketing or profiling.

πŸ“§ To exercise any of these rights, contact us at vyaapakinfo@gmail.com. We will respond within 30 days.

6 Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. We use the following types of cookies:

  • πŸͺ Essential Cookies: Required for basic functionality, authentication, and security.
  • πŸ“Š Analytics Cookies: Help us understand how users interact with our platform and improve performance.
  • 🎯 Preference Cookies: Remember your settings, preferences, and login sessions.
  • πŸ“’ Marketing Cookies: Used to deliver personalized content and relevant recommendations.
  • πŸ”„ Session Cookies: Temporary cookies that expire when you close your browser.
  • πŸ“Œ Persistent Cookies: Remain on your device for a set period to remember your preferences.

You can manage cookie preferences in your browser settings. Please note that disabling certain cookies may affect some features of our platform.

7 Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

  • πŸ“„ Account Data: Retained for the duration of your active account and for a reasonable period afterward for legal and operational purposes.
  • πŸ’° Transaction Data: Retained for financial, tax, and audit purposes as required by law (typically 5-7 years).
  • πŸ“Š Usage Data: Retained for analytics and service improvement, usually up to 24 months.
  • πŸ“§ Communication Data: Retained for customer service and support purposes.
  • πŸ—‘οΈ Deletion: Upon request, we will delete your data unless we are legally required to retain it.

πŸ“… Data Retention Policy: We review and update our retention practices regularly to ensure compliance with applicable laws and regulations.

8 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:

  • πŸ“’ Posting the updated policy on this page with a revised "Last Updated" date.
  • πŸ“§ Sending an email notification to registered users.
  • πŸ”” Displaying a prominent notice on our website.
  • πŸ“± Sending in-app notifications for active users.

We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of our services after changes constitutes acceptance of the updated policy.

9 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

  • πŸ“§ Email: vyaapakinfo@gmail.com
  • πŸ“ž Phone: +91 9000217930
  • πŸ“ Address: Western Aqua, Kondapur, HITEC City, Hyderabad, Telangana, India
  • πŸ• Support Hours: Monday to Friday, 9:00 AM - 5:00 PM IST

πŸ“‹ We value your privacy. Your trust is important to us, and we are committed to transparency in handling your data. We aim to respond to all inquiries within 48 hours.